Trial and Subscription

WMSPanel is a Software-as-a-Service and we use a subscription model to monetize it.
You rent our service and pay every month in advance as long as you use it.
You may stop using it and cancel payment any time.
Free trial period of 2 weeks is avaialble so just sign up and try.

Any subscription includes:

Cost of services and options

All payments are non-refundable.

Adding more and upgrading costs

If you need to add or remove servers, licenses and options, you can do it any time during your billing period.
New overall cost of added or removed servers, licenses, slices and other options will be reviewed a few days before the beginning of the next billing period and your WMSPanel subscription will be upgraded or downgraded accordingly.

Q: I’ve removed some unused servers and slices, but cannot see the changes of price on the billing page.
A: You don't need to do anything, your price will be updated before the payment. You'll be notified about this automatically.

Addenda license and Live Transcoder licenses
The cost of both types of licenses is added to your WMSPanel subscription.
If you need any number of licenses after you've subscribed to WMSPanel, first you'll make a one-time charge proportional to remaining billing period, and then licenses' price will be added to your regular WMSPanel subscription.
If you add Addenda or Transcoder license during the trial period, it will be included in the initial cost of account during the subscription.
Canceled Addenda and Transcoder licenses will be removed from your WMSPanel subscription.

Adding significantly more servers may require additional up-front payments. By default you may add up to 10 servers into your account on top of your subscribed amount. If you want to add more you need to go to your profile subscription page and pay the amount proportional to a number of new servers and number of days until the end of billing period. Your regular WMSPanel subscription will also be updated accordingly. See some of examples below as well.

Example 1. You have 2 servers and you need to view geo, ISP and ASN statistics of your viewers. The price would be $20 for default full slice, $5 for geo/ISP, $10 for each server and $5 for each server for ASN. The total price would be 20 + 5 + 10*2 + 5*2 = $55 per month.

Example 2. You have 1 server and you need to view geo-location stats and have Deep stats for a dozen of your streams. You also want to show this to one of your customers. The price would be 2 by $20 for two slices, $5 for geo-location stats, your Deep stats will probably not cost more than $20 and your server requires $10. So your total will be 20*2 + 2*5 + 20 + 10 = $80 per month.

Example 3. Your account has 1 server with 1 default slice and you've subscribed for 30 USD on May, 1st. Now it's May 15th and you add 2 more servers and enable geo-location stats. On May 26th you get automated message which describes the 2*10 USD upgrade for servers and 5 USD upgrade for geo. Your subscription is updated accordingly to 55 USD. Then you remove geo-stats on May 31st and your subscription is downgraded by 5 USD.
So on June 1st you are charged by 50 USD.

Example 4. You subscribed for 2 servers after your trial on August 1st, that was $40 per month. Then you add 10 servers during August and you can use them from your WMSPanel account. Then on August 25th you decided to add 7 more servers, on top of paid 2 servers and 10 additional servers. In this case you'll be able to install them but won't be able to register into WMSPanel account. You go to profile page and make payment for 6 remaining days for 17 servers. This is about 20% of remaining days in billing period so you'll pay $10 (price for 1 server) * 17 (number of servers) * 0.2 (remaining time) = $34. So you'll pay $34 USD one-time up-front fee and then your subscription will also be upgraded from previous 2 servers to 19 servers which are currently available in your account.

Step by step: take a look at how you can gradually increase costs by adding new products, servers, options and features over time.

Q1: What is Nimble Streamer price?

Nimble Streamer is a freeware. It does not require any license fees.

If you use WMSPanel for Nimble control, you need to pay for each instance in your account, see price table above.

Premium features like Transcoder, DRM or Advertizer require additional licenses, see table above for details.
Read this page for details about freeware Nimble and premium add-ons.

Q2: Do I need slices?

Yes, at least one slice.

A slice is the way you separate your stats to show to your clients. Read this page for more details.

There is always 1 default Full data slice which collects all the statistical data which goes into your account.
This default slice cannot be removed, so your minimum account price is 20 USD per month.

Besides stats you can use slices to provide permissions to your non-admin users.

Q3: How do I handle my subscriptions?

You can subscribe and then cancel your subscription any time. You will find all invoices at your account settings page.
Read our terms of service to learn more about trial period, subscription process, upgrade/downgrade, cancellation, termination and other details.

Q4: Can I pay up-front?

Yes, you can do it upon request. We may take a payment equal the price of 12 months of service with current amount of servers and options and put it on your account credit. Every month a cost of your monthly services is withdrawn from your credit. If your monthly cost changes, then the cost of withdrawal is updated accordingly.
Transcoder and Addenda licenses can also covered by account credit.

Please notice that if you decide to leave the service before you spend your credit, we won't make refunds for any credit left on your account.

Contact our helpdesk if you'd like to make up-front payment.