Please search through our website and blog before sending a question - we have a lot of informative articles about our feature set.
You can contact us by filling in the form below. You may also want to send a direct email message to [email protected] in case you don't like online forms.
Please choose an area which you have a question about.
If you have several different questions, please submit separate questions.
My stream does not work
WMSAuth protection doesn't work
Mobile SDK purchase
Mobile SDK or Larix technical question
Nimble Streamer feature request
WMSPanel stats, slices and white label
Dispersa streams monitoring
Enable API for my account
I have some other question
Some quick facts you may find useful:
to look for your keywords - we might already have an article about it.
read paywall FAQ
to see common issues and their resolutions.
Our SDK and library can be tried in action using our
mobile app for Android and iOS.
It is based on our library so all you see there will be available for re-use as part of SDK.
The API reference can be reviewed on our website, it's available for
To get the SDK with library please subscribe for support subscription:
500 USD/m for Android+iOS,
300 USD/m for either
Android or iOS.
The SDK will remain functional if your subscription is stopped but as long as you are subscribed,
you'll get our technical support and SDK updates.
Then you need to send us an email of the person who will sign license agreement,
we'll send a document for e-signature.
Please specify your question below along with some answers.
Check our Nimble Streamer
for links to major use cases that might give you proper answer.
If we're still missing something, we're either developing this already or we'll put it in our wish list,
just let us know what you're looking for.
Please find popular pricing answers via the links below:
full price list.
How much does Nimble Streamer cost?
this digest page
for WMSPanel stats feature set.
If you're interested in white label and showing stats to your customers,
read this page.
Dispersa private checkpoints
Dispersa push API
in order to customize this feature set.
Make sure you've read all items in
Please notice that API is available for subscribed accounts only.
Please go to
to arrange the first payment.
To upgrade of Nimble Streamer and Live Transcoder please do the following:
Upgrade Live Transcoder
Upgrade Nimble Streamer
If you upgrade only Nimble or only Transcoder, the transcoding will not work at all, so please follow the 2-steps procedure above.
Find more posts about Transcoder in
WMSPanel team blog
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