Each instance of Transcoder for Nimble Streamer
needs an active license
to perform transcoding. Our company is a licensee of several encoding technologies and patents so we need to pay appropriate royalties.
After installing an instance you'll be required to subscribe for a license. Follow the link on a license management page to subscribe.
License is active while it has an active subscription which covers it.
One account has one subscription which covers all licenses.
When you need to add first licenses, you create a new subscription according to the number of licenses you'd like to have.
Once the transcoding subscription is changed in a way that the license is not covered, then the license is de-activated.
If the license is inactive, the transcoding process on your Transcoder instance is stopped.
Each license is granted for 1 transcoder instance running on 1 server at a time.
You may transfer license to any other server if you need.
Need to add new transcoder? Of course, you'll need a new license. This means subscription update. The upgrade means upgrading the monthly subscription and also making proportional payment which covers the cost until the beginning of next billing period. The minimum update payment is 5 USD.
In case of hardware failure or upgrade you can move license between transcoder instances. This can be done via Transcoder web control UI.
Your subscription may fail to update due to payment method problems. No problem, your transcoder will keep working
for a week.
After 1 week of missing payment it will be automatically
all of your licenses will become
at your instances.
After that you'll be able to create a new license via new subscription.
You will be able to cancel any number of licenses any moment. In this case your subscription will be downgraded accordingly at the end of current billing period. At the beginning of next billing period the canceled license will be de-activated. If there are no active licenses, your subscription will be canceled at all. We do not make re-funds.
No. Once you install Transcoder instance and register a license for it, you can do any processing you need, with no limitations like number of streams.
No. Any transmuxing feature of Nimble Streamer is part of freeware functionality. Transcoder is a different product for different purposes.
Contact our team to get answers.