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Issues with dropped connections
Janez 2025-08-17 14:30:38 UTC in Other
Hi all.
We have a very strange behavior on our server with nimble and wmspanel.
We receive incoming SRT and forward it to a few takers. Some in SRT Listener, some in SRT Caller mode. With a delivery of SRT stream output gets randomly disconnected, and we cannot identify the reason. Below is a dump of debug log, you will find three instances of "Connection was broken".
We tried changing hardware, then full servers, then also datacenter, so the problem is not in faulty hardware or weak connection.
It's very specific to one of our recipients., they keep getting disconnected, no mater if we set them in Listener or Caller mode. Sometimes works all smooth for multiple hours, but then we have full days when we have issues and constant reconnects. It started happening 3 weeks ago, we cannot figure out what changed.
This problematic client is using AWS as their hardware, but we have other clients who also use AWS and they are fine.
Does anybody have an explanation why this would be happening.
See the log here:
https://www.pfe.technology/nimble_for_support.log
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