Getting problems with VOD re-streaming

Don Pec 2020-05-17 00:20:19 UTC in Nimble Streamer

Please need some help, we are seeing a lot of: [tmux1] E: releasing fragment=0 with ref_count_=0 key='xx.mp4'

We have a nimble streaming Edge server running with 128GB RAM, 32 Cores, getting the files from a nginx http server with the same network with a 1Gbps connection.

If we play the files from the edge server it works great, but when using a http remote server as source it takes longer to load the videos and we keep a lot of buffering issues.

Max 2020-05-17 20:07:23 UTC 

Hello Don Pec,

Please file a support request from page and provide server configuration info (server name in WMSPanel and config options in nimble.conf) so that we could analyze the issue.

Thank you.

Don Pec 2020-05-17 21:49:27 UTC 

Ok thanks.

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