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Windows media player keep buffering

John 2021-03-31 03:44:57 UTC in Nimble Streamer

My clients are experiencing extensive buffering while streaming a mp4 video via windows media player. Client's location and our nimber streaming server is connected via a 25MB network trunk, however at another remote office location where the network is 100MB, they don't experience any buffering or delay.

Any advice please?

Sergei 2021-03-31 07:04:56 UTC 

Hello, John.

It sounds like a bandwidth issue, not Nimble's. Please contact your system administrator for clarification.

Thank you.

John 2021-03-31 07:15:18 UTC 

Let me added, the usage of network at the time of excessive buffering is less than half of it (~10MB).

Sergei 2021-04-01 03:05:20 UTC 

Please launch a ticket at wmspanel.com/help, name your server and attach bandwidth usage screenshots from your monitoring system for both networks.

Thank you.

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