- All topics
- WMSPanel functionality
General questions regarding cloud control and reporting panel - Paywall: WMSAuth and beyond
Hotlink protection, geo restriction, pay-per-view and more - Nimble Streamer
Light-weight freeware streaming server - Other
Other products of our company
Forum
WARNING to all customers - WMSPANEL charge me service that I do not using
Goran 2023-06-21 08:54:44 UTC in WMSPanel functionality
I would like to warn all customers that WMSPANEL charging service and if you don't have any server enabled. Last month I send them request to stop charging me but they do nothing regarding that request and they continue to charging me.
Also, there is no option to cancel subscription or delete card so you will be charging forever even if you do not have any server.
Goran
Max 2023-06-21 08:59:48 UTC
Hello Goran,
To cancel subscription please visit your FastSpring subscription page and click "Cancel Subscription", you can do that from https://wmspanel.com/profile page in WMSPanel or from e-mail which FastSpring sends to you after each charge.
Max 2023-06-21 09:12:54 UTC
As for "there is no option to cancel subscription or delete card so you will be charging forever even if you do not have any server" - this is not true, you can find
"To update payment method (change credit card, PayPal account) or cancel subscription, go to FastSpring gateway subscription details page" info on your WMSPanel profile page.
Goran 2023-06-21 09:36:21 UTC
I just canceled subscription, thanks!
Post a reply
Post a new question