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Transcoding scenarios not working

Nilufar 2021-05-20 13:27:17 UTC in Nimble Streamer

Hello everyone!
I have an issue with choosing the quality of the streaming video on the player (but i use WMSPanel stream testing page). On the player video settings I'm not able to choose different quality as I created in my transcoder scenarios and it sets quality to Automatic only and no other options like 240p, 480p, 720p etc.
And besides the problem I described above stream does not play. Please tell me what can cause such a problem? What can i do about it?
I'd appreciate any recommendations and suggestions.
Thanks in advance.

Sergei 2021-05-21 03:14:46 UTC 

Hello, Nilufar.

We need to request more details.
Could you launch a ticket at wmspanel.com/help?

Thank you.

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