Request to WMSpanel API issue

I'm trying to make requests to wmspanel api for my new server, but something is going wrong.

- I added the ip address of my server into the whitelist (Control->API setup->Pull API->Whitelist)
- I am trying to execute wget 'https://api.wmspanel.com/v1/routes/?client_id=aaa&api_key=bbb' from console my server
- I get the error "ERROR 403: Forbidden."
- I added the ip address of my PC in the whitelist. Tried the browser to load the url https://api.wmspanel.com/v1/routes/?client_id=aaa&api_key=bbb. And it works.

Is there a possibility of additional information about the cause forbidden error for my server?
The settings are so simple that I can't understand what my error is.

Thanks in advance for any advice.

I want to add more information about the error:

Resolving api.wmspanel.com (api.wmspanel.com)... 2400:cb00:2048:1::6814:520c, 2400:cb00:2048:1::6814:510c, 104.20.81.12, ...
Connecting to api.wmspanel.com (api.wmspanel.com)|2400:cb00:2048:1::6814:520c|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2016-12-10 01:26:51 ERROR 403: Forbidden.

Hello Oleg,

Please use IPv4 when making API calls (e.g. there is -4 option for curl).

I try to do it from server that doesn't support ipv6. I remove ip this server from whitelist. It looks like this:

Resolving api.wmspanel.com (api.wmspanel.com)... 104.20.81.12, 104.20.82.12, 2400:cb00:2048:1::6814:510c, ...
Connecting to api.wmspanel.com (api.wmspanel.com)|104.20.81.12|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2016-12-10 06:32:07 ERROR 403: Forbidden.

It seems the problem is in ipv6...

Thanks

Hello,

I`m facing the following issue:

I have some IP address that have to be white listed in ( Control->API setup->Pull API->Whitelist ), but the wmspanel has a limit for MAX 5 IP addresses but there are more IP addresses that have to be whitelisted, any suggestions any advises?

Hello Albert,

We'd suggest using API proxy (https://github.com/WMSPanel/wmspanel-api-samples/blob/master/api_proxy.php) which will be used for calling API and validate allowed IP addresses.

Thank you.

I see you are suggesting to use the api proxy and I have in fact set it up. But I need to get through this holiday weekend. Our API service that calls WMSPanel is an Azure API and it can come from one of 30 IP addresses. Please tell me that there is a way to at least temporarily turn off the IP whitelist security feature at least temporarily

I see you are suggesting to use the api proxy and I have in fact set it up. But I need to get through this holiday weekend. Our API service that calls WMSPanel is an Azure API and it can come from one of 30 IP addresses. Please tell me that there is a way to at least temporarily turn off the IP whitelist security feature at least temporarily

Hello,
if you set up a proxy, only its IP should be revealed to WMSPanel.
This is the actual way of dealing with several hosts requesting WMSPanel API, and there's no way to turn whitelisting off.
I also suggest asking your question at wmspanel.com/help.